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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathia & Zack Barrack

Kathia & Zack Barrack

October 31, 2024

5  out of  5
rating by Kathia & Zack Barrack
"I've been working with this agency for about 4 months and already I am so pleased with the communication, patience, and care that I have received from Michael and his staff. I trust them, and that's huge for me! Many thanks!"
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Jessica Goodwin

October 9, 2024

5  out of  5
rating by Jessica Goodwin
"I had called in to see if I could work out a later payment for my car insurance due to some financial issues, and Candace was super helpful. Not only did she help me feel better about my situation, she didn't hesitate to help me. I highly recommend State Farm to anyone, everyone is so nice and I've been with them for years! ( and the policy rates are super affordable )"
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Tolulope Bolarinwa

October 8, 2024

5  out of  5
rating by Tolulope Bolarinwa
"Micheal provided a quick response and attention to details. Happy customer!!"
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Robin Staklo

October 2, 2024

5  out of  5
rating by Robin Staklo
"Excellent insurance agency. Michael went above and beyond to help me cancel my policies when I moved abroad. If I were still in the U.S. I would definitely keep my insurance business with this agency."
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Janiece Mayberry

June 18, 2024

5  out of  5
rating by Janiece Mayberry
"Candance has been nothing short but amazing! I was nervous about leaving Allstate, but the transition has been smooth because she has been extremely helpful and understanding. She answered every question and eased my mind about everything. Thank you for all your help!"
We responded:
"Janiece, welcome to State Farm! Thank you for your trust! We're so glad you transitioned to us and it's been a smooth process. We'll continue to do everything we can to support you and your needs. Candace is wonderful and we're so glad she is part of our team!"
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Hakan Mustafa

March 15, 2024

3  out of  5
rating by Hakan Mustafa
"Not a good agent to work with. You will never speak with him, only his staff who are usually no help. I’ve been accident free and my insurance for both my cars are increasing. Him and his staff are not looking in the best interest of the customer, just the money. After checking with other insurance companies, it seems that State Farm still has better rates."
We responded:
"Thank you for your review Hakan. I reached out to you yesterday and today by email, voicemail, and text but haven't been able to reach you. After reviewing your accounts, I see no requests to speak to me or my staff, ever. Are you sure you called my office? I'm sorry that you were unhappy with me and my staff, but again, I don’t see where we ever communicated with you or deserve your negative review with no communications. I really think there must be a misunderstanding here. I’d really like the opportunity to clear this up. Many thanks!"
Profile photo of Rob Brown

Rob Brown

January 11, 2024

5  out of  5
rating by Rob Brown
"I would recommend Mike to anyone for their insurance needs. I was impressed with his and his staff's knowledge it was such an easy process getting quotes and switching my policies to his agency."
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Mantis El Bey

August 28, 2023

5  out of  5
rating by Mantis El Bey
"Best agent in the state of Maryland . He will go above and beyond for his customers every time!"
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Raphael Moore

May 18, 2023

5  out of  5
rating by Raphael Moore
"Candice and more recently Michael have always been helpful in servicing me in any way. I definitely recommend this insurance company."
Profile photo of Aaron

Aaron

March 23, 2023

5  out of  5
rating by Aaron
"This was probably one of my best experience ever, Michael was very patient and explain every step to me. It wasnt about just selling me a policy, he really wanted the best coverage for me! Plus it was way cheaper than my previous insurance so it was a win-win 🏆"
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Brandon Little

March 2, 2023

5  out of  5
rating by Brandon Little
"Always a pleasure to work with Mike, a solid recommendation for all!"
Profile photo of Theresa Baldwin

Theresa Baldwin

February 6, 2023

5  out of  5
rating by Theresa Baldwin
"Candice was a great representative. She approached my issues immediately. She was very kind and professional. She resolved my insurance issues Immediately. She approached my issues with professionalism and skill .She was very kind and A knowledgeable about my situation. Resolving my insurance issues . Candice was very patient kept all information accurate. She also responded immediately to all my concerns which made me proud for her to be a representative for me at State Farm Insurance. Anyone that would call Mr. Michael should speak to Candice because she understands your situation and will takecare of you and your family. Thanks again Candice. I will continue to be a state farmer's customer because of you Candice. Thanks, -Michael Derocher"
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Donna Robinson

December 2, 2022

5  out of  5
rating by Donna Robinson
"I had another vehicular insurance policy that was ridiculous in price. I called Michael and he was kind, helpful and got the best rate. He explained everything as he went along. I recommend Michael Derocher of State Farm to anyone looking for a great agent!"
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Rebecca King

September 8, 2022

5  out of  5
rating by Rebecca King
"I have been with this agency since i started driving and they have been nothing short of amazing!!! I can always count on everyone in the office to go above and beyond and provide expert help!!! I am forever grateful for this agency. They will always have me as a customer :)."
We responded:
"Rebecca, thank you so much for the review and your kind words. We'll keep working hard, and thenk you for the loyalty."
Profile photo of Sherri Sealing

Sherri Sealing

September 8, 2022

5  out of  5
rating by Sherri Sealing
"Candice took so much time with me to answer many questions I had about my insurance. She was patient and very knowledgeable when answering all my questions. I appreciate her being kind and taking her time with me. Thank you for going above and beyond to make me more knowledgeable about my coverage. Customer service goes a long way these days and her customer service is 💯 . I will always recommend Michael Derocher and his team."
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Brittanny Tyree

August 5, 2022

5  out of  5
rating by Brittanny Tyree
"I have been with State Farm since 2019 and they have been wonderful, especially Michael Derocher and his team. My family has been impacted tremendously during Covid 19 and are continuously dealing with this depleting economy. With all the worries and strenuous strain on my family financials, State Farm has been the easiest to deal with. They are compassionate and reliable; They have really been a light during this dark time! Thank you Michael and team for all that you do!!! We grateful and appreciative!!"
Profile photo of Elias Ali Yussuf

Elias Ali Yussuf

August 2, 2022

5  out of  5
rating by Elias Ali Yussuf
"Candace has been really helpful in getting me through the transition process from my old State Farm branch to here! Thanks Candace!"
Profile photo of M B Kazeem

M B Kazeem

June 25, 2022

5  out of  5
rating by M B Kazeem
"This is hands down the best Insurance Agency in the whole DMV. The whole team at Michael Derocher SFI Agency are always there to help you with whatever you need. Big Shout Out to Candace B, She's is a good listener and always finds a solution to your needs. They currently handle my Auto and Home insurance and I don't see no offers can sway me away from them. This is the place to be guys ,Trust me."
We responded:
"Wow, what a great review. Thank you so much for the feedback. We are tremendously grateful for your kind words and for your business!!"
Profile photo of Tiffany Jenkins

Tiffany Jenkins

May 24, 2022

5  out of  5
rating by Tiffany Jenkins
"Well well well Michael is One of a kind he did a great job today Helping me find a great deal on my quote he was very respectful an friendly I highly recommend him he help me get through everything he’s very patient and understanding I just want to personally thank him for all of his help today I’m so satisfied with his service."
We responded:
"Tiffany, thank you for your kind words and review. It is a pleasure serving you!"
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Nelly Suhel

April 26, 2022

5  out of  5
rating by Nelly Suhel
"Shondra is absolutely exceptional! I have never seen that level of customer service anywhere. She goes above and beyond, very thorough, transparent and just such a joy to talk to. She helped me and my fiance get new state quotes and I felt like family. If you are looking for a quote, look no further and call Shondra! She will hook you up! :)"
We responded:
"Nelly, I'm thrilled that you are having a great experience in our office. Here's to many more years of serving you!!!"
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minetre martin

April 11, 2022

5  out of  5
rating by minetre martin
"The absolute best insurance service I've received. I have been with State Farm for over 3 years now because this is where I am highly valued as a customer, especially having Michael as my agent. I have learned so much from him and his crew about insurance policies. They are all equally and consistently patient, proactive, informative, and passionate about taken great care of all my needs. As a single woman, it is quite refreshing to know that they have my best interest at heart and for that I would always recommend them, especially for anyone looking for an agency that feels like family."
We responded:
"Minetre, your kind words touched my heart. Thank you so much. Hopefully others see your review and reach out to us for Auto insurance, Life insurance, and so many other products that help protect what's important. Many thanks!!!"
Profile photo of Shavon Smith

Shavon Smith

April 5, 2022

5  out of  5
rating by Shavon Smith
"My account with State Farm has been bounced around several agents. Michael is by far the best. His team is considerate and they do great job at reminders and overall communication. Insurance is insurance, what you really pay for I think is customer service which is were this agent excels."
We responded:
"Shavon, thank you so much! It's a pleasure to serve you!"
Profile photo of Kacee Fowler

Kacee Fowler

March 30, 2022

5  out of  5
rating by Kacee Fowler
"First and foremost StateFarm as a Company; is just phenomenal! Now, don’t get me wrong! The company can be great but it’s the people working first hand with the customers, that can really ‘drive’ a business! I have been in the process of buying a car that requires a delivery and trade in, two things I have never done, that seemed so impossible. Candace Beverly was there to answer all of my, off the wall, questions, as I was very curious how the insurance transfer would process. She also viewed my policy further and asked to get to know me better.. little did I know she was getting my life in order! She learned that I recently started renting and suggested I get renters insurance! Something I should have had a long time ago, considering this place has caught fire! Candace was so helpful and knowledgeable, she predicted the quote for the new car, while adding to and taking from the policy, ran the quote and it was the SAME number!! Candace handles her job with such poise and grace, any customer that has the pleasure to work with her is guaranteed to leave feeling, heard, understood, informed and most likely excited! Thank you Candace for your patience and kind service, you are a true asset to the StateFarm team!"
We responded:
"Kacee. We love to hear stories like this! We work hard everyday to provide superior customer service and advise. So glad Candace was there for you today. From Candace and the rest of us, Thank you!"
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Sarah brooks

March 28, 2022

5  out of  5
rating by Sarah brooks
"Candace, at State Farm, is very knowledgeable. She was able to answer my questions, and provide extra information about the policies I have. Great customer service and very personable"
We responded:
"Sarah. Thank you for your comments. They are very much appreciated!"
Profile photo of Donna Taylor

Donna Taylor

March 23, 2022

5  out of  5
rating by Donna Taylor
"I’m a newbie to State Farm. Mike made my transition to State Farm smooth and uncomplicated. My interaction with him was like hitting the ‘easy” button. I like that I can contact him directly if I encounter any problems. 🙂"
We responded:
"Welcome aboard Donna! So glad we could hit a double homerun on price and coverage for home and auto. So glad you made the change."