
State Farm® Insurance Agent Michael Derocher
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Megan P
June 25, 2025
"Candace was so pleasant to work with, and helped make our move to Crofton so smooth in setting up our renters insurance, with a very affordable rate. I’m glad to have such a great team on our side for the next piece of the move, when we bring our auto insurance over from our previous state."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Saira marina Gonzalez reyes
June 6, 2025
"Lastima quería contratar un servicio pero me dijeron que no tienen servicio en español 🤷 😕 me comunique nueva mente se que tanto como a mi me cuesta el inglés también les cuesta el español pero encontramos la manera para comunicarnos y solucionar muchas gracias por el buen servicio 🤗"
"Translation: "It's a pity I wanted to hire a service but they told me they don't have service in Spanish 🤷 😕 I reached out again knowing that just as much as English is hard for me, Spanish is also difficult for them, but we found a way to communicate and resolve things. Thank you very much for the good service." Saira, I'm so glad we were able to reconnect with you. Great communications are a hallmark of what we do here. I'm grateful we could connect. Traducción: Saira, estoy muy contento de que hayamos podido volver a conectarnos contigo. Una buena comunicación es una característica de lo que hacemos aquí. Estoy agradecido de que pudimos conectar."
Nina Bethea
May 29, 2025
"Candace Thank you so much for your special customer service. It reminds me of the “old days” when customer service was “Customer Service”. State Farm responded immediately when looking for a quote. Expectations were exceeded with cost. I can say I feel excited to be with a genuine customer oriented company and to have my prized possessions (Home and auto) with Candace. Hopefully I wont have to ever call but I do hope to meet “Jake” from State Farm one day! :-) Highly recommend asking for Candace!"
"Thank you for reviewing our State Farm office! We, and Candace, are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Spanish Danny
April 30, 2025
"Great insurance great coverage great price! if I’ve ever had any issue Candace Beverly always made sure to fix it very quickly with amazing customer service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Gina Miller
April 3, 2025
"Candace assisted me yesterday evening with helping connect me to the right agent to switch a vehicle on my policy. She went as far as calling me today to follow up, to ensure that I was helped. Great customer service."
"Gina, we are so happy that Candace was able to assist you, even though your policies are with another agency. We all work together for your best outcome, like Good Neighbors should. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
Von Dawkins
March 26, 2025
"Uncle Mike is the best, thorough and professional. Been dealing with him for 5 years and he's consistent and cares. Thank you for all your hard work."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jason Seaton
March 12, 2025
"Michael Derocher is by far the best insurance agent we have worked with. Responsive, knowledgeable and informative. Always looking out for our best interest."
"Jason & Kelly, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Aja Gooden
February 27, 2025
"I have been shopping for insurance for the last few months and decided to try State Farm. Michael Derocher is amazing. From the very first call for a quote, he gave me his undivided attention and answered my many questions. He also paid attention to the insurance policy that I had, and he made sure that I had everything included in my old policy as well as throwing in some things that I did not have at a better rate! I am extremely satisfied with the entire process. I highly recommend Michael Derocher - State Farm"
"Thank you Aja! We’re thankful for your kind feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Caitlin Richardson
February 17, 2025
"John was extremely patient with me and was nothing but helpful! Thank you very much!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sophie Schmitter
January 23, 2025
"Candace helped me transfer my auto insurance from WA State to MD. Most appreciated, highly recommend based on the service I received."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
eevee
January 23, 2025
"Everyone at this office is lovely! Candace is always knowledgeable and pleasant when we speak on the phone. She makes such a grueling task a bit less taxing. Highly recommend working with this office!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Roman Edmond
January 15, 2025
"I recently switched my car insurance to State Farm, and I couldn’t be happier with the experience! Candace was absolutely phenomenal throughout the entire process. She took the time to thoroughly explain all my options, ensuring I fully understood my coverage while helping me save more money than I ever expected. What really impressed me was how seamlessly she added my teenage son to the policy—something I thought would be a headache with other companies. Candace’s professionalism, attention to detail, and friendly demeanor made this transition smooth and stress-free. If you’re looking for top-notch service and a team that truly has your best interests in mind, I can’t recommend Candace and her office enough. They set the bar high for what customer service should be. Five stars to them!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."