
State Farm® Insurance Agent Michael Derocher
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Benedette Ezimorah
April 9, 2025
"I really love their professionalism, transparency, kind and humble concern for your needs. Especially Ms Carndice, she’s a rare gem. Very very helpful with a wealth of knowledge and experience on- the- job. Very humane, Great personality too. I wish we have people like her on many jobs. ."
"We’re honored by your positive feedback for our agency and for Candace! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gina Miller
April 3, 2025
"Candace assisted me yesterday evening with helping connect me to the right agent to switch a vehicle on my policy. She went as far as calling me today to follow up, to ensure that I was helped. Great customer service."
"Gina, we are so happy that Candace was able to assist you, even though your policies are with another agency. We all work together for your best outcome, like Good Neighbors should. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
Javier Sosadelcid
April 3, 2025
"I wanted to share my positive experience with State Farm Insurance. I was previously paying a lot for my home insurance, but State Farm was able to lower my premium while increasing my coverage. Their customer service is excellent—they are attentive, friendly, and genuinely care about their clients."
"Thank you so very much for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Von Dawkins
March 26, 2025
"Uncle Mike is the best, thorough and professional. Been dealing with him for 5 years and he's consistent and cares. Thank you for all your hard work."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Beth Lake
March 25, 2025
"We absolutely love working with John Goodwin as our State Farm insurance agent! He is incredibly knowledgeable about our policies and always ensures that we understand our options. Whenever we need a document or have a question, he gets back to us right away—his responsiveness is outstanding. John is also very friendly and genuinely cares about his clients. He’s conscientious in managing all 7 of our accounts, and we’ve even referred him to our children because we trust him completely. Highly recommend!"
"We are very thankful for your feedback about John! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jason Seaton
March 12, 2025
"Michael Derocher is by far the best insurance agent we have worked with. Responsive, knowledgeable and informative. Always looking out for our best interest."
"Jason & Kelly, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Aja Gooden
February 27, 2025
"I have been shopping for insurance for the last few months and decided to try State Farm. Michael Derocher is amazing. From the very first call for a quote, he gave me his undivided attention and answered my many questions. He also paid attention to the insurance policy that I had, and he made sure that I had everything included in my old policy as well as throwing in some things that I did not have at a better rate! I am extremely satisfied with the entire process. I highly recommend Michael Derocher - State Farm"
"Thank you Aja! We’re thankful for your kind feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Roland Barnes
February 20, 2025
"I've been with them for only a couple years, they have excellent communication, and seems to be pretty fair with there rates."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you Roland!!"
Logan Engel
February 19, 2025
"Candace is the BEST. I was in a tough spot and she saved me. I truly could not have asked or expected better help!"
"We (and Candace) are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks Logan!"
Caitlin Richardson
February 17, 2025
"John was extremely patient with me and was nothing but helpful! Thank you very much!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lucinda
January 24, 2025
"I give 5 stars to this very professional, but yet pleasant and helpful man who I love talking with because he is always so resourceful and wonderful in his delivery!! I have stayed with this company for the past 4 or 5 years mainly because he assures me at every turn. I love this man's service and all of his financial help!! Thank you Michael...once more!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sophie Schmitter
January 23, 2025
"Candace helped me transfer my auto insurance from WA State to MD. Most appreciated, highly recommend based on the service I received."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
eevee
January 23, 2025
"Everyone at this office is lovely! Candace is always knowledgeable and pleasant when we speak on the phone. She makes such a grueling task a bit less taxing. Highly recommend working with this office!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tami New
January 21, 2025
"Thank You 👍🏾"
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Leigh Ann Acree
January 17, 2025
"Candace B. with Michael Derocher’s Group at State Farm was able to help my family get the best rate on our auto and home policy! She was friendly, knowledgeable, helpful, and available to answer all of my questions about our insurance needs!"
"We (and Candace) appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Roman Edmond
January 15, 2025
"I recently switched my car insurance to State Farm, and I couldn’t be happier with the experience! Candace was absolutely phenomenal throughout the entire process. She took the time to thoroughly explain all my options, ensuring I fully understood my coverage while helping me save more money than I ever expected. What really impressed me was how seamlessly she added my teenage son to the policy—something I thought would be a headache with other companies. Candace’s professionalism, attention to detail, and friendly demeanor made this transition smooth and stress-free. If you’re looking for top-notch service and a team that truly has your best interests in mind, I can’t recommend Candace and her office enough. They set the bar high for what customer service should be. Five stars to them!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kathia & Zack Barrack
October 31, 2024
"I've been working with this agency for about 4 months and already I am so pleased with the communication, patience, and care that I have received from Michael and his staff. I trust them, and that's huge for me! Many thanks!"
Jessica Goodwin
October 9, 2024
"I had called in to see if I could work out a later payment for my car insurance due to some financial issues, and Candace was super helpful. Not only did she help me feel better about my situation, she didn't hesitate to help me. I highly recommend State Farm to anyone, everyone is so nice and I've been with them for years! ( and the policy rates are super affordable )"
Tolulope Bolarinwa
October 8, 2024
"Micheal provided a quick response and attention to details. Happy customer!!"
Robin Staklo
October 2, 2024
"Excellent insurance agency. Michael went above and beyond to help me cancel my policies when I moved abroad. If I were still in the U.S. I would definitely keep my insurance business with this agency."
Janiece Mayberry
June 18, 2024
"Candance has been nothing short but amazing! I was nervous about leaving Allstate, but the transition has been smooth because she has been extremely helpful and understanding. She answered every question and eased my mind about everything. Thank you for all your help!"
"Janiece, welcome to State Farm! Thank you for your trust! We're so glad you transitioned to us and it's been a smooth process. We'll continue to do everything we can to support you and your needs. Candace is wonderful and we're so glad she is part of our team!"
Hakan Mustafa
March 15, 2024
"Not a good agent to work with. You will never speak with him, only his staff who are usually no help. I’ve been accident free and my insurance for both my cars are increasing. Him and his staff are not looking in the best interest of the customer, just the money. After checking with other insurance companies, it seems that State Farm still has better rates."
"Thank you for your review Hakan. I reached out to you yesterday and today by email, voicemail, and text but haven't been able to reach you. After reviewing your accounts, I see no requests to speak to me or my staff, ever. Are you sure you called my office? I'm sorry that you were unhappy with me and my staff, but again, I don’t see where we ever communicated with you or deserve your negative review with no communications. I really think there must be a misunderstanding here. I’d really like the opportunity to clear this up. Many thanks!"
Rob Brown
January 11, 2024
"I would recommend Mike to anyone for their insurance needs. I was impressed with his and his staff's knowledge it was such an easy process getting quotes and switching my policies to his agency."
Mantis El Bey
August 28, 2023
"Best agent in the state of Maryland . He will go above and beyond for his customers every time!"
Raphael Moore
May 18, 2023
"Candice and more recently Michael have always been helpful in servicing me in any way. I definitely recommend this insurance company."