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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caitlin Richardson

February 17, 2025

5  out of  5
rating by Caitlin Richardson
"John was extremely patient with me and was nothing but helpful! Thank you very much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lucinda

January 24, 2025

5  out of  5
rating by Lucinda
"I give 5 stars to this very professional, but yet pleasant and helpful man who I love talking with because he is always so resourceful and wonderful in his delivery!! I have stayed with this company for the past 4 or 5 years mainly because he assures me at every turn. I love this man's service and all of his financial help!! Thank you Michael...once more!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sophie Schmitter

January 23, 2025

5  out of  5
rating by Sophie Schmitter
"Candace helped me transfer my auto insurance from WA State to MD. Most appreciated, highly recommend based on the service I received."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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eevee

January 23, 2025

5  out of  5
rating by eevee
"Everyone at this office is lovely! Candace is always knowledgeable and pleasant when we speak on the phone. She makes such a grueling task a bit less taxing. Highly recommend working with this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tami New

January 21, 2025

5  out of  5
rating by Tami New
"Thank You 👍🏾"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leigh Ann Acree

January 17, 2025

5  out of  5
rating by Leigh Ann Acree
"Candace B. with Michael Derocher’s Group at State Farm was able to help my family get the best rate on our auto and home policy! She was friendly, knowledgeable, helpful, and available to answer all of my questions about our insurance needs!"
We responded:
"We (and Candace) appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roman Edmond

January 15, 2025

5  out of  5
rating by Roman Edmond
"I recently switched my car insurance to State Farm, and I couldn’t be happier with the experience! Candace was absolutely phenomenal throughout the entire process. She took the time to thoroughly explain all my options, ensuring I fully understood my coverage while helping me save more money than I ever expected. What really impressed me was how seamlessly she added my teenage son to the policy—something I thought would be a headache with other companies. Candace’s professionalism, attention to detail, and friendly demeanor made this transition smooth and stress-free. If you’re looking for top-notch service and a team that truly has your best interests in mind, I can’t recommend Candace and her office enough. They set the bar high for what customer service should be. Five stars to them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathia & Zack Barrack

October 31, 2024

5  out of  5
rating by Kathia & Zack Barrack
"I've been working with this agency for about 4 months and already I am so pleased with the communication, patience, and care that I have received from Michael and his staff. I trust them, and that's huge for me! Many thanks!"
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Jessica Goodwin

October 9, 2024

5  out of  5
rating by Jessica Goodwin
"I had called in to see if I could work out a later payment for my car insurance due to some financial issues, and Candace was super helpful. Not only did she help me feel better about my situation, she didn't hesitate to help me. I highly recommend State Farm to anyone, everyone is so nice and I've been with them for years! ( and the policy rates are super affordable )"
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Tolulope Bolarinwa

October 8, 2024

5  out of  5
rating by Tolulope Bolarinwa
"Micheal provided a quick response and attention to details. Happy customer!!"
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Robin Staklo

October 2, 2024

5  out of  5
rating by Robin Staklo
"Excellent insurance agency. Michael went above and beyond to help me cancel my policies when I moved abroad. If I were still in the U.S. I would definitely keep my insurance business with this agency."
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Janiece Mayberry

June 18, 2024

5  out of  5
rating by Janiece Mayberry
"Candance has been nothing short but amazing! I was nervous about leaving Allstate, but the transition has been smooth because she has been extremely helpful and understanding. She answered every question and eased my mind about everything. Thank you for all your help!"
We responded:
"Janiece, welcome to State Farm! Thank you for your trust! We're so glad you transitioned to us and it's been a smooth process. We'll continue to do everything we can to support you and your needs. Candace is wonderful and we're so glad she is part of our team!"
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Hakan Mustafa

March 15, 2024

3  out of  5
rating by Hakan Mustafa
"Not a good agent to work with. You will never speak with him, only his staff who are usually no help. I’ve been accident free and my insurance for both my cars are increasing. Him and his staff are not looking in the best interest of the customer, just the money. After checking with other insurance companies, it seems that State Farm still has better rates."
We responded:
"Thank you for your review Hakan. I reached out to you yesterday and today by email, voicemail, and text but haven't been able to reach you. After reviewing your accounts, I see no requests to speak to me or my staff, ever. Are you sure you called my office? I'm sorry that you were unhappy with me and my staff, but again, I don’t see where we ever communicated with you or deserve your negative review with no communications. I really think there must be a misunderstanding here. I’d really like the opportunity to clear this up. Many thanks!"
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Rob Brown

January 11, 2024

5  out of  5
rating by Rob Brown
"I would recommend Mike to anyone for their insurance needs. I was impressed with his and his staff's knowledge it was such an easy process getting quotes and switching my policies to his agency."
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Mantis El Bey

August 28, 2023

5  out of  5
rating by Mantis El Bey
"Best agent in the state of Maryland . He will go above and beyond for his customers every time!"
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Raphael Moore

May 18, 2023

5  out of  5
rating by Raphael Moore
"Candice and more recently Michael have always been helpful in servicing me in any way. I definitely recommend this insurance company."
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Aaron

March 23, 2023

5  out of  5
rating by Aaron
"This was probably one of my best experience ever, Michael was very patient and explain every step to me. It wasnt about just selling me a policy, he really wanted the best coverage for me! Plus it was way cheaper than my previous insurance so it was a win-win 🏆"
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Brandon Little

March 2, 2023

5  out of  5
rating by Brandon Little
"Always a pleasure to work with Mike, a solid recommendation for all!"
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Theresa Baldwin

February 6, 2023

5  out of  5
rating by Theresa Baldwin
"Candice was a great representative. She approached my issues immediately. She was very kind and professional. She resolved my insurance issues Immediately. She approached my issues with professionalism and skill .She was very kind and A knowledgeable about my situation. Resolving my insurance issues . Candice was very patient kept all information accurate. She also responded immediately to all my concerns which made me proud for her to be a representative for me at State Farm Insurance. Anyone that would call Mr. Michael should speak to Candice because she understands your situation and will takecare of you and your family. Thanks again Candice. I will continue to be a state farmer's customer because of you Candice. Thanks, -Michael Derocher"
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Donna Robinson

December 2, 2022

5  out of  5
rating by Donna Robinson
"I had another vehicular insurance policy that was ridiculous in price. I called Michael and he was kind, helpful and got the best rate. He explained everything as he went along. I recommend Michael Derocher of State Farm to anyone looking for a great agent!"
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Rebecca King

September 8, 2022

5  out of  5
rating by Rebecca King
"I have been with this agency since i started driving and they have been nothing short of amazing!!! I can always count on everyone in the office to go above and beyond and provide expert help!!! I am forever grateful for this agency. They will always have me as a customer :)."
We responded:
"Rebecca, thank you so much for the review and your kind words. We'll keep working hard, and thenk you for the loyalty."
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Sherri Sealing

September 8, 2022

5  out of  5
rating by Sherri Sealing
"Candice took so much time with me to answer many questions I had about my insurance. She was patient and very knowledgeable when answering all my questions. I appreciate her being kind and taking her time with me. Thank you for going above and beyond to make me more knowledgeable about my coverage. Customer service goes a long way these days and her customer service is 💯 . I will always recommend Michael Derocher and his team."
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Brittanny Tyree

August 5, 2022

5  out of  5
rating by Brittanny Tyree
"I have been with State Farm since 2019 and they have been wonderful, especially Michael Derocher and his team. My family has been impacted tremendously during Covid 19 and are continuously dealing with this depleting economy. With all the worries and strenuous strain on my family financials, State Farm has been the easiest to deal with. They are compassionate and reliable; They have really been a light during this dark time! Thank you Michael and team for all that you do!!! We grateful and appreciative!!"
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Elias Ali Yussuf

August 2, 2022

5  out of  5
rating by Elias Ali Yussuf
"Candace has been really helpful in getting me through the transition process from my old State Farm branch to here! Thanks Candace!"
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M B Kazeem

June 25, 2022

5  out of  5
rating by M B Kazeem
"This is hands down the best Insurance Agency in the whole DMV. The whole team at Michael Derocher SFI Agency are always there to help you with whatever you need. Big Shout Out to Candace B, She's is a good listener and always finds a solution to your needs. They currently handle my Auto and Home insurance and I don't see no offers can sway me away from them. This is the place to be guys ,Trust me."
We responded:
"Wow, what a great review. Thank you so much for the feedback. We are tremendously grateful for your kind words and for your business!!"